FAQs

 

Are the pictures unique?

The images offered are exclusively unique. Each picture is accompanied by a certificate of authenticity with the title of the work, the date and Brian Esch's signature.

 

How does the framing of the Art work?

We work with a regional German picture frame manufacturer. If a suitable frame has been added to the order, the picture will be expertly framed in it before shipping.

 

I added the wrong frame to my order. What happnes now?

If the format of the frame does not match the picture, we will contact the buyer before placing the order.

 

How are the pictures sent?

The images are sent with different shipping service providers depending on their destination. The images are insured for the value of the goods during shipping.

 

What if my picture arrives damaged?

Transport damage must be reported to the supplier before acceptance. If necessary, the acceptance is to be refused. Please contact us immediately.

Transport damage cannot be claimed retrospectively.

 

How long does delivery take?

We do our best to deliver the pictures to the buyer as soon as possible. Within Europe you should receive your goods within 2 weeks.

 

 

Do you have anymore questions? Feel free to contact us using our contact form or by email to info(at)brianesch.com.